At Andy Glasses, we want to ensure that you’re completely satisfied with your purchase. If for any reason you’re not, we offer a return policy to make things right.
Returns
- You can return your purchase within 30 days of delivery.
- The item must be in its original condition, with all tags and packaging included.
- To initiate a return, please email us at [email protected] with your order number and reason for return.
- We will provide a return shipping label and instructions on how to proceed.
Refunds
- Refunds will be issued in the original payment method.
- Refunds will be processed within 5-7 business days of receiving the returned item.
- Refunds will be for the full amount of the purchase price, minus any shipping costs.
Exchanges
- If you’d like to exchange your item for a different size or style, please contact us at [email protected] with your order number and the item you’d like to exchange it for.
- We will provide a return shipping label and instructions on how to proceed.
- Exchanges will be processed within 5-7 business days of receiving the returned item.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us at [email protected] with your order number and a photo of the damage.
- We will provide a return shipping label and instructions on how to proceed.
- We will replace the item or provide a full refund, whichever you prefer.
Contact Us
If you have any questions or concerns about our return policy, please don’t hesitate to contact us at [email protected]. We’re here to help!