At Andy Glasses, we stand behind the quality of our products and want to ensure that you are completely satisfied with your purchase. Our warranty policy is designed to provide you with peace of mind and protect your investment.
What is Covered
Our warranty covers defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty applies to all products sold on our website, including eyeglasses, sunglasses, and computer glasses.
What is Not Covered
The following are not covered under our warranty:
- Damage caused by misuse or neglect
- Damage caused by normal wear and tear
- Damage caused by accidents or collisions
- Damage caused by unauthorized repairs or modifications
- Products that have been altered or modified in any way
How to Make a Warranty Claim
If you believe that your product is defective or has a manufacturing defect, please contact our customer service department at [email protected] or call us at 830-429-8053. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed with the return.
Returns and Refunds
If your product is found to be defective or has a manufacturing defect, we will replace it with a new one or provide a full refund, whichever you prefer. If you choose to return the product, please ensure that it is in its original condition, with all tags and packaging included.
Warranty Disclaimer
This warranty is in lieu of all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Our liability is limited to the amount of the original purchase price of the product.
Changes to the Warranty Policy
We reserve the right to modify or change this warranty policy at any time, without notice. It is your responsibility to review this policy regularly to ensure that you are aware of any changes.
Contact Us
If you have any questions or concerns about our warranty policy, please don’t hesitate to contact us at [email protected] or call us at 830-429-8053.
Governing Law
This warranty policy shall be governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes arising out of or related to this warranty policy shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.